Global SAP Solution Support

TSFI assisted you in building and operating a professional Support Organisation within your SAP Installation.This could vary from consulting services to handing over of the full responsibility.

The assigned TSFI Project Manager (PM) is your key        contact person for all issues.
The Technical Quality Manager (TQM) helps you in        complex situations inside  your SAP Installation.
1st Level Helpdesk (CSC = Customer Service Center)
       is the central assistance for your employees for all        requests respectively your SAP Installation.
2nd Level Helpdesk is part of TSFI's escalation        management to resolve difficult questions of your SAP        Installation

All services can be provided in german as well as in english. Additional languages are available on request. 365 x 24 operation is possible through the worldwide structure of TSFI.